By Sewvandi Wickramasinghe
Introduction
What is the secret that drives businesses into a mind-blowing revolution?
Digital transformation has emerged as a top strategic objective for businesses in a time of accelerated technological innovation.
The corporate world is embracing comprehensive business models, radically redesigning products and services, and developing stronger relationships with suppliers and long-term client relationships. The industry’s business environment will be significantly impacted by the widespread adoption of digital transformation.
For instance, enhanced value-chain integration and innovative market exploitation would result in competitive advantage gains.
This article discusses the value of digital transformation in the modern world, outlines the main difficulties it presents, and emphasizes how Axiata Digital Labs (ADL) products could assist businesses in overcoming those difficulties.
What is a digital transformation strategy?
A digital transformation strategy is a thorough plan for utilizing digital tools to enhance the company’s physical operations in engineering, production, and service.
An agile company structure must acknowledge the whole process, which must continue even beyond the roadmap’s expiration. The learning cycle allowed any company to learn from its mistakes and continue improving both its organizational structure and its strategy.
An effective, quantifiable, and coordinated effort towards essential business objectives can be ensured by developing a digital transformation plan.
The Importance of Digital Transformation
Organizational digital transformation is essential for success in the present day. It operates using an array of software technologies. This strategy can reduce operational costs and inefficiencies. Future goals can be more easily accomplished with a unified paradigm for business and technology.
Improved Customer Experience
Consumers have high standards for their digital experiences. Customers are accustomed to having a huge selection, affordable rates, and quick delivery.
Businesses can now provide their customers with individualized, effortless, and multichannel services because of digital transformation. As a result, clients are more satisfied and trustworthy, which eventually boosts sales.
Enhanced Operational Effectiveness
Digital transformation simplifies business processes, lowers costs, and boosts efficiency in general by automating manual tasks and integrating systems. The correct tech tools combined with an efficient workflow can increase productivity. It enables team members to work more productively by automating numerous tedious procedures and connecting data throughout the whole enterprise.
This helps businesses stay focused on important goals and maximize their resource allocation.
Innovative Business Strategies and Agility
Organizations have become agile due to digital transformation. Businesses can embrace continuous enhancement practices and boost their agility through digital transformation by learning from the field of software development.
This creates a faster environment for invention and adaptability while also opening the door to advancement. It allows for the investigation of novel business models and the creation of innovative goods and services.
Figure01: Shows the confluence of hard and soft factors in the digital transformation.
The Challenges of Digital Transformation
While there are significant advantages to digital transformation, there are also many hurdles that enterprises must overcome. To guarantee that the change is effective, it is crucial to recognize and solve these obstacles.
Increased security risks
Many businesses have hastened the adoption of digital technologies in order to adjust to unexpected shifts in customer needs.
There is an increased risk of hackers stealing client information and business secrets. System weaknesses, inadequate installations, and careless users can all be the targets of online assaults. Additionally, this made other organizations apprehensive about suffering similar breaches when they launched their own programs.
Collaborating with several SaaS suppliers is quite challenging. Even for businesses with a strong tech development group, determining the security quality of any third-party platform or product is a significant task.
Insufficient technical resources
In this circumstance, basic technical knowledge will be required for even non-technical occupations. As a result, there aren’t nearly enough people with the range of digital skills needed to successfully transition.
In addition to a skills shortage, businesses currently struggle with a lack of additional resources necessary for the adoption of digital initiatives. Numerous businesses are still hindered by the global lack of microchips. [2] Then there are the persistent problems that continue to obstruct the availability of IT equipment and supplies.
Legacy Systems and Infrastructure
Digital transformation attempts could be hampered by legacy systems and out-of-date technological infrastructure.
New technology can be frightening, and enterprise softwares can be complicated. From the standpoints of implementation, data integration, and end-user experience, this poses a significant problem for enterprises going through digital transformation.
The adoption of novel technologies may be slowed down by technical liabilities, data silos, and integration difficulties, which could impact scalability. [4]
Utilizing Axiata Digital Labs (ADL) Products to Overcome Challenges
Axiata Digital Labs provides a selection of revolutionary products that assist businesses in overcoming the difficulties associated with the digital transformation process.
Secure and Reliable Solutions
ADL properly handles each security issue connected to MNO and digital services from the starting point to the end. The complicated issues of data security and confidentiality are addressed by their security and compliance services.
ADL guarantees the integrity and privacy of crucial company assets through thorough evaluations, threat monitoring, and data protection frameworks.
Legacy Systems
With the assistance of ADL’s Legacy Modernization Solutions, businesses can convert their antiquated systems into contemporary, scalable, and cloud native architectures. Businesses could enhance their flexibility, scalability, and interoperability by utilizing microservices, containerization, and API management. [2]
Digital Culture and Resource Training
Organizations can benefit from the specialized methods and initiatives offered by ADL’s Digital Enablement Services to promote a digital culture. ADL assists in fostering digital skills, improving teamwork, and fostering creativity inside businesses through training, coaching, and change management programs. [2]
ADL engineers have the knowledge and experience to help organizations accomplish a digital transformation and update their digital offerings to meet the demands of the next generation of digitally savvy consumers. Businesses can confidently adopt modernization and meet the changing expectations of digital consumers by utilizing ADL’s in-depth expertise and experience in mobile services and digital transformation.
Conclusion
New business models, technological advancements, and cross-industry cooperation are all being made possible by digital transformation. Businesses can overcome the difficulties it poses by using the appropriate technology and tactics.
Axiata Digital Labs products provide worthwhile answers to these problems, allowing businesses to boldly embrace digital transformation. Organizations can maximize the benefits of digital technology, improve customer experiences, and increase efficiency in operations by utilizing ADL’s expertise.
References
[1] Ebert, Christof, and Carlos Henrique C. Duarte. “Digital transformation.” IEEE Softw. 35.4 (2018): 16–21.
[2] Axiata Digital Labs
https://www.axiatadigitallabs.com/
[3] Digital Transformation Challenges You Need to Overcome in 2023
https://kissflow.com/digital-transformation/digital-transformation-challenges/
[4] Levi Olmstead. (December 02nd 2022)11 Critical Digital Transformation Challenges to Overcome (2023)
https://whatfix.com/blog/digital-transformation-challenges/
